ELITE DELIVERY

SHIPPING

Apex orders are shipped as large letters (to minimise weight, carbon footprint, and cost to you). We track all orders as they head across the globe to ensure they make it to you safely and quickly. Below are the shipping costs:

UK:

Price: £5.99 (GBP)
Option: RM 24 Tracked
Time: 1-2 Business Days
Courier: Royal Mail
Ships from Bristol, UK

USA:

Price: $9.99 (USD)
Option: Express Tracked
Time: 2-3 Business Days
Courier: Amazon Prime
Ships from USA

Australia:

Price: $30 (AUD)
Option: International Tracked
Time: 7-10 Business Days
Courier: Royal Mail
Ships from Bristol, UK

Rest Of World:

Price: £14.99 (GBP)
Option: International Tracked
Time: 7-10 Business Days
Courier: Royal Mail, DHL or FedEx
Ships from Bristol, UK

EU:

We are not officially supporting shipping to the EU due to Brexit regulations. However, you can still place an order. You will be charged Rest Of World prices. We will not cover any charges or fees that arise with shipment into the EU.

Customs

Apex does not take any responsibility for customs, duties, or VAT fees as our products pass across International Borders.

Note: Orders crossing International borders and customs can be delayed for up to 2 weeks. We see this in 1% of orders and have no control once the order leaves our fulfilment centre. All delayed orders do arrive.

Delays

We will not begin the refund process until 14 days after the initial shipping period has ended. The initial period for the UK is 1-2 Business Days. For International it is 7-10 Business Days.

This is to give the order time to pass through UK or International processing centres at times when shipping traffic might be high (e.g Christmas, Black Friday), or simply to cross International customs.

FAQ

Shipping FAQ

Read more about the FAQ's related to our shipping costs, fulfilment times, Return Policy, and Refunds