ELITE DELIVERY
SHIPPING
Apex orders are shipped as large letters (to minimise weight, carbon footprint, and cost to you). We track all orders as they head across the globe to ensure they make it to you safely and quickly. Below are the shipping costs:
UK:
Price: £5.99 (GBP)
Option: RM 24 Tracked
Time: 1-2 Business Days
Courier: Royal Mail
USA:
Price: $9.99 (USD)
Option: Express Tracked
Time: 2-3 Business Days
Courier: Amazon Prime
Australia:
Price: $9.99 (AUD)
Option: Express Tracked
Time: 2 Business Days
Courier: AUS Post
Rest Of World:
Price: £14.99 (GBP)
Option: International Tracked
Time: 7-10 Business Days
Courier: Royal Mail, DHL or FedEx
EU:
We are not officially supporting shipping to the EU due to Brexit regulations. However, you can still place an order. You will be charged Rest Of World prices. We will not cover any charges or fees that arise with shipment into the EU.
Customs
Apex does not take any responsibility for customs, duties, or VAT fees as our products pass across International Borders.
Note: Orders crossing International borders and customs can be delayed for up to 2 weeks. We see this in 1% of orders and have no control once the order leaves our fulfilment centre. All delayed orders do arrive.
Delays
We will not begin the refund process until 14 days after the initial shipping period has ended. The initial period for the UK is 1-2 Business Days. For International it is 7-10 Business Days.
This is to give the order time to pass through UK or International processing centres at times when shipping traffic might be high (e.g Christmas, Black Friday), or simply to cross International customs.
FAQ
Shipping FAQ
Read more about the FAQ's related to our shipping costs, fulfilment times, Return Policy, and Refunds